EA’s are highly educated, increasingly attended top schools for undergrads and even have advanced degrees — MBAs, master’s, even the occasional Ph.D. Key skills are: excellent administration and organization skills with high level of attention to detail, as well as the ability to identify opportunities to improve processes, listening and communication skills, excellent interpersonal skills, computer skills.
Generic main responsibilities are: provide high-level support to the Chief Executive/President managing diary and appointments, ensuring effective use of time and preparation of papers and information in advance, being the first point of contact for all enquiries, arranging travel, accommodation and travel visas as necessary, preparing packs and documents for board meetings, creating documents using Powerpoint after briefing, filtering incoming mail, sorting, redirecting and taking action as appropriate, offering high quality and timely execution of Board minutes and Board related matters, creating and amending spreadsheets, building excellent relationship with shareholders, other non-executives and other key external companies/clients.
Executive Assistants work with high-level executives at a company to provide top-level assistance. An executive assistant is trusted with more high-end or complex duties compared to an entry level assistant or a secretary. EA’s might be in charge of scheduling meetings, maintaining complex filing systems and databases, document review and preparation and possibly overseeing other staff. Flexibility and desire to be involved in a broad range of administrative tasks and ability to multi-task within the context of a busy and global office environment are the key to success for EA’s.